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REFUNDS & CANCELLATION

Refunds Policy:

Thank you for choosing Enlightening Minds by Shrsti for your UPSC English Literature preparation. We strive to provide you with the best education and resources to help you excel in your UPSC examinations. However, we understand that there may be instances where you need to request a refund. Please read our Refunds Policy carefully before making any purchase.

  1. Refund Eligibility:

    • Refund requests will only be considered within 15 days of the date of purchase.

    • To be eligible for a refund, the course or service must not have been fully utilized or accessed.

  2. How to Request a Refund:

    • To initiate a refund, please send an email to refund@shrstithakur.com with your full name, contact details, and the reason for the refund request.

    • Our team will review your request and respond within 5 business days.

  3. Refund Process:

    • Once your refund request is approved, the refund will be processed within 10 business days.

    • The refund will be credited to the original payment method used during the purchase.

  4. Non-Refundable Items:

    • Certain items, such as downloadable content or services that have been fully utilized or accessed, are non-refundable.

 

 

Cancellation Policy:

  1. Cancellation of Services:

    • If you wish to cancel a service or course, please notify us at least 7 days before the scheduled start date.

    • Cancellations made within 7 days of the start date may be subject to a cancellation fee.

  2. Course Changes or Postponements:

    • Enlightening Minds by Shrsti reserves the right to make changes to the course schedule or postpone a course. In such cases, registered participants will be notified in advance, and alternative arrangements may be offered.

  3. Contact Information:

Note: Enlightening Minds by Shrsti reserves the right to update or modify the Refunds and Cancellations Policy at any time without prior notice. Please check this page periodically for any changes.

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